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Terms of Use

Please read these terms carefully before using our service

Last Updated: May 25, 2025

1. Acceptance of Terms

By using the CoinsSend service ("CoinsSend" or the "Service"), you acknowledge that you have read, understood, and agree to these Terms of Use ("Terms"). These Terms form a binding agreement between you (the "User") and the operators of CoinsSend.

If you do not agree with any part of the Terms, you must immediately discontinue use of the Service. We reserve the right to modify or update these Terms at any time.

2. Description of the Service

CoinsSend is an online crypto-processing platform that enables users to accept cryptocurrency payments, perform payouts, and store supported cryptocurrencies. The Service supports only digital assets (such as USDT and USDC on Tron, Ethereum, and BSC) and does not involve any fiat currency or traditional banking services.

CoinsSend provides a technical interface for transferring and holding crypto assets; it is not a bank, money transmitter, or investment advisor. The Service is provided on an "as is" and "as available" basis without any warranty of uninterrupted availability or accuracy.

3. Eligibility and User Responsibilities

3.1 Legal Capacity: You must be at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into agreements to use CoinsSend.

3.2 Account Security: You are responsible for maintaining the confidentiality of any authentication credentials and for restricting access to your account. Any actions taken through your account are your responsibility.

3.3 User Conduct: By using CoinsSend, you agree to use the Service only for lawful purposes and in compliance with these Terms.

4. Prohibited Uses

When using CoinsSend, you agree that you will NOT engage in any of the following activities:

  • Illegal Activity: Use the Service to support any unlawful activities, including illegal gambling, fraud, money laundering, or terrorist financing.
  • Violations of Law: Violate any applicable laws or regulations through your use of the Service.
  • Interference: Use any automated means not provided by CoinsSend to access the Service or extract data.
  • False Information: Provide false, inaccurate, or misleading information to CoinsSend or other users.
  • Abuse of Service: Encourage or induce any third party to engage in prohibited activities.
  • Unauthorized Integrations: Develop third-party applications that interact with CoinsSend without our prior written consent.

5. Privacy

Your privacy is important to us. CoinsSend's data practices are governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you agree to the collection and use of information as outlined in the Privacy Policy.

CoinsSend minimally collects user data – typically only technical information necessary to provide the service – and does not collect personal identity documents by default (no routine KYC).

6. Security of the Service

CoinsSend employs reasonable security measures to protect users' funds and information. However, you understand that no system is perfectly secure or immune to risks.

You use CoinsSend at your own risk. We urge you to take appropriate precautions, such as using strong passwords and enabling any security features we may offer.

7. Disclaimers of Warranties

CoinsSend provides the Service "as is" and without any warranty or guarantee. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, regarding the Service.

We do not guarantee that the Service will be error-free, uninterrupted, or free of viruses or other harmful components.

8. Limitation of Liability

Under no circumstances will CoinsSend or its contributors be liable for any indirect, incidental, special, consequential, or exemplary damages arising from or relating to your use of the Service.

In no event shall CoinsSend's total cumulative liability exceed the total fees you paid to CoinsSend in the three (3) months immediately preceding the event giving rise to liability.

9. Indemnification

You agree to indemnify and hold harmless CoinsSend and its owners, developers, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or relating to your use of the Service or your violation of these Terms.

10. Suspension and Termination of Service

10.1 Suspension/Termination by CoinsSend: We reserve the right to suspend, terminate, or refuse service to you at any time if we suspect that you have violated these Terms or any applicable law.

10.2 Your Termination: You are free to stop using CoinsSend at any time. Any pending transactions before termination may be canceled if not completed.

10.3 Effect of Termination: Upon termination, you remain responsible for any outstanding obligations you have incurred.

11. Compliance and AML Measures

CoinsSend is committed to preventing misuse of its Service for illegal purposes. Although we do not require identity verification (KYC) for normal use, we maintain and enforce an Anti-Money Laundering (AML) Policy.

By using CoinsSend, you agree that we may monitor transactions for signs of illicit activities and that we reserve the right to take appropriate action if we suspect illegal activity.

12. Changes to the Service

CoinsSend is an evolving service. We may, from time to time, add, modify, or remove features or functionalities of the Service without prior notice.

We reserve the right to suspend or discontinue any part of the Service, temporarily or permanently, at any time without liability to you.

13. Amendments to Terms

We may amend or update these Terms from time to time. If we make material changes, we will post the revised Terms on our website and update the "Last Updated" date.

By continuing to use CoinsSend after updated Terms have been posted, you are agreeing to be bound by the latest version of the Terms.

14. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and CoinsSend regarding your use of the Service.

No Waiver: Our failure or delay in exercising any right under these Terms shall not operate as a waiver thereof.

Severability: If any provision of these Terms is held to be invalid, the remaining provisions will remain in full force and effect.

Contact Information: If you have any questions about these Terms, you may contact us at support@coinssend.com.

By using CoinsSend, you acknowledge that you have read these Terms of Use and agree to abide by them.