Privacy Policy
Your privacy is important to us
At CoinsSend, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how CoinsSend (referred to as "we", "us", or "our") collects, uses, stores, and discloses information when you use our crypto-processing services or visit our website (collectively, the "Service").
By using CoinsSend, you agree to the collection and use of information in accordance with this Policy. We aim to follow a principle of data minimization – collecting only what is necessary to provide and improve the Service – and we do not require identity verification (no KYC) for you to use our platform.
1. Information We Collect
1.1 Personal Identification Information
CoinsSend does not collect personally identifying information such as your name, address, or government-issued identification for the use of our standard services. We do not require users to undergo Know-Your-Customer (KYC) identity checks under normal circumstances.
1.2 Information You Provide Voluntarily
- Contact Information: If you choose to contact us via a support email or contact form, we will collect the information you provide.
- Account Data: The only details we require for account creation might be a username and a contact email.
1.3 Information We Collect Automatically
- Technical Data: IP address, browser type and version, operating system, device type.
- Usage Data: Timestamps of visits, pages viewed, actions taken.
- Cryptocurrency Transaction Data: Blockchain addresses, transaction IDs, amounts, and timestamps.
1.4 Cookies and Similar Technologies
CoinsSend uses cookies and similar tracking technologies sparingly and principally for functionality.
- Essential Cookies: Necessary for the operation of the Service.
- Preference Cookies: To remember your preferences and settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service
- To Ensure Security and Prevent Fraud/Abuse
- To Communicate with You
- To Improve and Develop our Services
- Legal Compliance
3. How We Share or Disclose Information
CoinsSend's default approach is to not share your personal information with third parties except in limited situations. We do not sell your personal data to anyone.
- Service Providers: Third-party providers who assist in providing the Service.
- Business Transfers: In the event of ownership changes.
- Law Enforcement: When required by legal obligation.
- With Your Consent: When you explicitly agree.
4. Data Security
We take reasonable and industry-standard measures to protect the information we hold from loss, theft, misuse, and unauthorized access or disclosure. However, no security measure is infallible and we cannot guarantee absolute security of your data.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain legal rights with respect to your personal data, such as the right to access, correct, or delete your information. You can exercise these rights by contacting us at privacy@coinssend.com.
6. Children's Privacy
CoinsSend is not directed to children under the age of 18, and we do not knowingly collect personal information from anyone under 18 years old.
7. Third-Party Links and Services
Our website or platform may contain links to third-party websites or services that are not operated by CoinsSend. This Privacy Policy does not apply to third-party websites or services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the policy, we will change the "Last Updated" date at the top of this document.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@coinssend.com.
By using the CoinsSend Service, you acknowledge that you have read and understood this Privacy Policy.